Greenhouse School Websites
Phone icon0800 955 3999 Envelope iconContact Form

Vacancy: Technical
Support Adviser

Join the team, in our riverside office in Greenwich, London SE10.

Technical Support Adviser

We have a vacancy for a full-time Technical Support Adviser, based in our office in Greenwich.

If you think you're a good fit, find out how to apply.

Once trained up, the main responsibilities will include:

  • Providing great support to schools by telephone and email
  • Using our Content Management System to help schools build web pages
  • Formatting text & images supplied by clients
  • Making design changes / additions to websites
  • Registering domains and setting up new CMS on our servers

Benefits

  • Salary: c. £19-25,000 pa, depending on skills and experience, plus discretionary bonus.
  • Hours: 9-5, 37.5 hours per week (but could be re-structured around the school day and holidays).
  • 25 days holiday per year (plus Bank Holidays)
  • Casual dress code
  • Fun and friendly work environment
  • Professional development with opportunities to evolve into other roles
  • Stickers when you do great work
  • Awesome views of the Thames from your riverside desk (a boat spotters delight).
  • Potential to work from home once fully up to speed
  • Involvement in a growing business

About you

You should have an interest in the creative sector and a helpful attitude.

ESSENTIAL

  • Excellent command of written & spoken English
  • Attention to detail
  • Logical mind capable of an organised approach to tasks

DESIRABLE

  • Experience in customer support
  • Experience of use of Content Management Systems
  • Some knowledge of HTML and CSS
  • Image editing skills

PERSONAL QUALITIES

  • Friendly, enthusiastic outlook
  • Patient, easy-going approach
  • Interest in web design
  • Reliable & dependable

How to apply

To apply, please initially send us an introductory email:

  • give 3 reasons why you think you’re right for the job
  • attach a CV or link to a portfolio
  • the subject of your email should say how you like your coffee/tea (so we know you've thought about your application!)

We're sorry but we may not reply to every application.

AGENCY APPLICATIONS WILL NOT BE ACCEPTED.